Siverio Auto Spa Privacy Policy
Siverio Auto Spa ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, schedule services, or interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you request a quote, book a service, or contact us, we may collect:
Full name
Email address
Phone number
Service address
Vehicle information (make, model, year, etc.)
Any information you voluntarily provide
Payment Information
Payments may be processed through third-party payment processors. Siverio Auto Spa does not store your full credit or debit card information on our servers.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
General website usage data through cookies or analytics tools
How We Use Your Information
We use your information to:
Schedule and provide detailing services
Respond to inquiries
Send appointment confirmations and reminders
Process payments
Improve our website and customer experience
Provide customer support
Send promotional offers or updates (you may opt out at any time)
Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings, though some website features may not function properly.
Information Sharing
We do not sell or rent your personal information.
We may share information only with:
Payment processors
Scheduling or booking software providers
Website hosting providers
Marketing or email service providers
Government authorities when required by law
These third parties are only provided the information necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure.
Data Retention
We retain customer information only as long as necessary to:
Provide our services
Maintain business records
Meet legal, tax, or accounting requirements
Resolve disputes
Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information where permitted by law
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.